Returns & Exchanges
At The Gallery Collection, we stand behind the quality of our curated items and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for most products in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our gallery team inspects the returned merchandise, your refund will be processed to your original payment method within 5-7 business days.
